Read on for more details regarding the Release.

Note: The blog post below relates to the R2026.3.0 Release that was successfully deployed on 22nd – 23rd August.

Dear Jobpac Connect Customer,

At the core of our commitment to your business is ensuring that Jobpac Connect remains a reliable, secure, high-performing, and future-ready platform.

As part of our ongoing technical upgrade strategy and continuous investment in the technology that drives your business forward, we are preparing for a major infrastructure upgrade with the release of Jobpac Connect R2026.3.0.

To ensure a seamless transition, our engineering and cloud operations teams have taken every possible measure to plan this deployment and minimise disruption to your daily operations.

Maintenance Schedule & System Availability

This major infrastructure upgrade will take place over the weekend of August 22nd and 23rd, 2026. Please note the following key times when the system will be undergoing scheduled maintenance:

  • System Downtime Begins: Friday, August 21st at 7:30 PM AEST (5:30pm AWST)
  • Customer Testing Window: Targeted to commence Sunday, August 23rd at 12:00 PM (Midday AEST) (Read more in the Early Testing notes below)
  • Formal General Access Restored: Sunday, August 23rd at 10:00 PM AEST

⚠️ Important notes:  

  • You should plan for Jobpac to be entirely unavailable from Friday at 7:30 PM AEST until Sunday at 10:00 PM AEST 
  • OCR Integrations: If your organisation uses an OCR service that sends documents to an email inbox in Jobpac, you will need to hold that service from Friday the 21st 7 PM AEST and wait for the system to be available again Sunday, August 23rd at 10:00 PM AEST. OCR Invoices sent to Jobpac during the maintenance window will be lost. Please work with your OCR Providers on this matter.
  • API’s will not be available during the maintenance window. You may wish to contact any 3rd Party Application providers that you have integrated to Jobpac to advise them of the scheduled downtime.

What to Expect with R2026.3.0

Because this is a pure infrastructure and backend upgrade, we will not be installing any new features or functional software fixes with this release. The core functionality of your software will remain exactly as you know it.

However, there is one visual update to keep in mind:

  • Branding Refresh: You will notice updated in-product branding, including refreshed Jobpac Connect and Trimble logos.
  • Important Note for Automated Bots: If your organisation utilises automated bots or robotic process automation (RPA) that rely on screen/logo recognition, please notify your technical teams so they can plan for these visual changes in advance.
  • The Application switcher will include new links to new Trimble products in region, including ProjectSight for Project Management and Trimble Connect for Document and model collaboration. 

Release notes for R2026.3.0 describing the branding changes mentioned above and giving a status update on some ongoing important projects, can be found at this link, and on our Help site now.

Our Commitment to Quality & Early Testing

While our rigorous internal testing gives us full confidence in a smooth deployment, we want to provide you with additional peace of mind.

Depending on the upgrade progress and subsequent post-production validation, we will aim to open the system for optional customer testing on Sunday, August 23rd, starting at 12:00 PM (Midday AEST). If you wish to log in and verify your environments before Monday morning, you are welcome to do so.

  • Dedicated Support Hotline: Should you encounter any unexpected issues during this testing window, our team will be standing by. You can reach us directly at our dedicated hotline email: [jobpac-connect-202630-questions-ug@trimble.com]. which will be monitored until 10pm AEST Sunday, August 23rd

Next Steps

This is the third and final notification regarding the Jobpac Connect R2026.3.0 infrastructure upgrade. Please ensure your teams are fully prepared for the scheduled downtime this weekend.

Thank you for your continued partnership as we build a stronger, more secure foundation for your business’s future.

You can subscribe to live updates on the deployment status of this update, delivered to you by email, here.

Warm regards,

Jobpac Product Management Team

Trimble / Jobpac Connect

Posted by Andrew Tucker

Andrew has worked in construction software since 1997, with increasing responsibility leading up to his current role as Viewpoint’s Product Manager for the Asia Pacific region. When he’s not finishing work on his hand-built home in the Hunter Valley, he’s helping contractors large and small implement ERP, project management, and field mobility software that allows them to grow their businesses exponentially.

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